About Techniker
Krankenkasse: Techniker Krankenkasse (TK) is Germany's largest statutory health insurance provider. With over 11 million insured members, TK sees itself as a health partner that actively supports its members in achieving their health goals. Members who want to make positive changes in their lives will find suitable services at TK that help them reach their full potential. To guarantee this commitment and seamless service at all times, TK relies on a high-performance and secure IT infrastructure that reliably supports business-critical processes.
"q.beyond thinks proactively, retail t is solution-oriented and always treats us as equals. This reliability and agility is exactly what we need for our IT strategy."
Jan Baltzer, CTO – Head of IT Department - Technology & ServiceThe partnership
For nearly two decades, Techniker Krankenkasse (TK) has relied on the colocation infrastructure and expertise of q.beyond AG. This partnership goes far beyond a typical customer relationship; it is synonymous with consistent stability, flexibility, and trust. q.beyond acts as a strategic infrastructure partner, ensuring the operation of business-critical IT systems in a highly available data center in Germany, certified to the highest standards. What makes this collaboration particularly distinctive is the ability to go beyond standardised services: q.beyond thinks retail , is solution-oriented, and responds quickly to new requirements. This collaborative partnership, based on mutual respect, fosters a deep, trusting, and long-term relationship that always prioritises supporting TK's IT strategy and continuously adapts to the dynamic IT landscape
Customer requirements
- Maximum availability: Ensuring the continuous operation of business-critical IT systems
- Strict security standards: Compliance with the highest IT security requirements in a German data center
- Flexible solutions: Ability to quickly adapt to specific and new IT needs.
- Competent partner support: Personal and solution-oriented support on equal terms
Objectives of the cooperation
- Maximum system availability: Ensuring smooth and uninterrupted operation of the telecommunications systems
- Comprehensive data protection: Protection of sensitive insured data through the highest IT security standards
- Future-proof IT architecture: Creating a flexible basis for the further development of the Techniker Krankenkasse's IT strategy.
- Trusting partnership: Building a long-term collaboration that offers agility and proactivity
The performance
- Highly available colocation infrastructure: Operation of business-critical IT systems in a certified data center in Germany that meets the highest security and availability standards
- Personal and competent support: Comprehensive support and advice from a team of experts who proactively think along and develop solutions
- Flexible and agile solution finding: Rapid response to new requirements of Techniker Krankenkasse and adaptation of the infrastructure to dynamic IT needs
From idea to implementation: Our project highlights
"For us as a statutory health insurance company, the reliable availability of our systems is crucial – with q.beyond we have not had a single unplanned outage in over ten years. That builds trust."
Mario Krösche, Team Leader Virtualisation & Infrastructure
Sounds exciting?
Do you have any questions about the reference? Please feel free to contact me. I look forward to hearing from you.
Jan Schindler