Identify hidden business opportunities in your data : Our Value Creation Workshop helps companies systematically develop and implement data-driven product and service ideas . Using our Value Creation Framework, we analyze your data from various perspectives and identify new, innovative, data-based business opportunities for your company. Together, we assess these opportunities in terms of feasibility and added value and prioritise them for implementation.
This process reveals previously untapped potential within your data and makes it readily usable. Ultimately, you will receive a prioritised list of actionable ideas and concrete recommendations for implementing them effectively.
In doing so, you will also create the basis for a sustainable strengthening of your data strategy and secure crucial competitive advantages in your market environment.
The Value Creation Workshop at a glance
Target audience:
Decision-makers & users
Duration:
1-2 days
Where:
On-site or remote
Workshop schedule
1. Analysis of your initial situation
- Shared understanding of your current data landscape and business goals
- Identification of relevant data sources and structures
2. Application of the Value Creation Framework - Systematic analysis of your company data
- Systematic analysis of the potential of your company data
- Utilizing best practices and industry-specific use cases
3. Idea generation & evaluation
- Developing data-driven business ideas as a team
- Evaluation based on feasibility and added value
- Prioritizing ideas for implementation
4. Recommendations for Action & Roadmap
- Specific recommendations for the next steps
- Creating a customized roadmap for realizing your prioritised ideas
What we have already implemented
Retail company aims to improve logistics management and customer experience using data
A Retail company with brick-and-mortar and online stores is struggling with rising customer expectations regarding delivery speed, transparency, and returns processing. Operational logistics are partially outsourced, and numerous manual interfaces exist between the shop, warehouse, shipping providers, and customer service. Customer data, order information, and delivery status are stored in disparate systems – a seamless view of the end-to-end process is lacking. Complaints about late or incomplete deliveries are increasing, while the repeat purchase rate in the online shop is declining.
The Value Creation Workshop brings together representatives from e-commerce, logistics, customer service, and data analytics. They examine the processes from four perspectives – including those of end customers and logistics partners. Based on this, they identify potential improvements and develop data-driven ideas: for example, ETA tracking for end customers, an internal early warning system for delivery delays, or dynamic returns management based on customer segments.
The ideas are evaluated, prioritised, and translated into a feasible implementation plan. Additionally, it is identified which data sources need to be standardised or newly developed to make the services technically viable.
Following the workshop, the company has a clear plan for how to improve delivery quality and enhance the customer experience in the online shop using data-driven measures – an important step towards a future-proof omnichannel strategy.
Car dealer develops data-driven services for customer retention and efficiency improvement
A car dealership with multiple locations wants to future-proof its business model. Vehicle sales margins are steadily declining, and the after-sales business is highly competitive. While a lot of customer data is already being collected – for example, through test drives, workshop visits, leasing contracts, or vehicle data from telematics systems – this data is rarely analyzed or utilized systematically. There is no clear plan for how to develop digital services from this data that will both increase customer value and make internal processes more efficient.
In the Value Creation Workshop, employees from sales, service, IT, and customer management jointly analyze existing data and processes – including from the perspectives of the end customer, the workshop, and the sales consultant. Based on this analysis, concrete ideas are developed: for example, a digital vehicle assistant with maintenance reminders, a data-driven upselling module for accessories during workshop visits, or an AI-supported predictive model for lease returns.
The ideas are evaluated, prioritised, and incorporated into a structured implementation roadmap. The workshop also identifies which data streams need to be standardised or expanded to implement these services.
After the workshop, the car dealer has concrete, customer-oriented innovation ideas – and knows exactly which data-based services he can use to stand out from the competition and open up additional sources of income in the long term.
Contact our data experts now. Your personal contact person will get in touch with you shortly.
Expect the Next - Mission Future at q.beyond
q.beyond is the leading IT partner for medium-sized businesses. We solve the technological challenges of our European clients, future-proofing their business models and increasing their added value. We achieve this through sovereign IT solutions and our own certified AI data centers. A strong team of over 1,000 experts combines industry know-how with technical excellence. Our focus areas include public and private cloud computing, the operation of business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. q.beyond is publicly listed and has a comprehensive presence in Germany as well as locations in Latvia, Spain, Romania, India, and the USA.
